Interactive Exercise
Defining Metrics for
Resource Capacity Management
 Facilitator:
Wayne Mackey
Principal
Product Development Consulting, Inc.
You’ve got metrics in place for many
aspects of your business, but some key business factors seem to defy
measurement. This work session will take you step-by-step through
setting good metrics around resource capacity management.
Participants will engage in an actual build of a "metrics tree"
starting from an organization level goal and continuing through
project level metrics. At each level, participants will apply their
collective experience and follow a simple set of guidelines to
uncover the critical few metrics and weed out those with less
impact. The output of the work session will be a basic set of goals
and metrics for resource capacity management.
ABOUT WAYNE MACKEY:
Wayne Mackey's expertise is grounded in over twenty years of
hands-on management of large engineering, manufacturing, and
procurement organizations. His management consulting is focused on
product / service development, and he is especially effective in
collaborative design, metrics, supply chain management and business
strategy implementation.
Mr. Mackey has been a Principal with Product
Development Consulting, Inc. since 1997. Prior to joining PDC, he
worked in industry for 20 years in high tech, aerospace and
automotive fields. He has been a keynote speaker and invited
conference chairman for topics in rapid organizational change and
metrics. Mr. Mackey has presented at each of the prior six
Management Roundtable metrics conferences and chaired the first two.
He has a BS in Electrical Engineering and Economics from Carnegie
Mellon University and an MS in Engineering from Loyola Marymount
University.
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