Pre-ConferenceWorkshops
Monday, October 15
3
pre-conference workshops are offered as a modular part of
the program. They are designed specifically to give you
hands-on experience and individual attention – you will come
away from these workshops with know-how and immediate action
steps. Please note that these workshops are offered at an
additional fee; two are half-day sessions, and one is full
day. Pre-registration is advised to ensure your
place.
Morning Workshop
8:00 am –12:00 noon
A.
Proactive and Predictive R&D Metrics |
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Instructor: |
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Bradford L. Goldense
President
Goldense Group, Inc. |
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Leading R&D metrics expert,
Brad Goldense, of Goldense Group Inc. will conduct this
exclusive workshop. He will focus on metrics that are used at
the planning and definition stages of R&D—the beginning of the
product development process—prior to the existence of a physical
prototype. The scope of discussion will include measures of
overall R&D performance in addition to measures for projects.
Pro-active and predictive metrics will be defined and their
differences will be explained. Examples in each category will be
given. Selected benchmarking data will be shared regarding usage
of proactive and predictive metrics in industry.
Afternoon Workshop
1:00 pm – 5:00 pmB.
How to Create Business Scorecards That Work |
Instructor:
William H. Fonvielle
Principal
Performance Measurement Associates |
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In management circles, the
decade of the 90’s could be called the measurement era. More
precisely, it was the age of the Balanced Business Scorecard.
But as with other management innovations over the last fifty
years, many tried it, but few succeeded at it. In recent years,
the number of major companies with scorecards has been hovering
around the 50% to 60% mark as many companies have been put off
by the horror stories. Yet the fundamental reasoning underlying
the scorecard movement remains sound. What went wrong, and what
can you do to build scorecards that actually work?
This interactive workshop will teach you:
- The ten warning signs of a bad
scorecard
- A logical process for creating a business scorecard with
predictive metrics
- How to create support inside your organization for
scorecard development
Topics covered will include:
- A brief history and theory of
performance measurement and scorecards
- Scorecard purposes
- The traditional balanced scorecard and its limitations
- Dynamic approaches to scorecard development
- The magic of reverse engineering as applied to scorecard
and strategy development
- Driving measurement from strategic to operational levels
- Validating the scorecard with predictability measures
- Implementation issues
Full-Day Workshop
8:00 pm – 5:00 pmC.
Product Creation—Getting Process AND Metrics Right! |
Instructor:
Philip Francis
Managing Partner
Mascon Global, Inc. |
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The only way an
enterprise serves its investors and stakeholders is by offering
choice new products and ever-better services. New Product
Development (NPD) is the business of the business. NPD must flow
from a disciplined process that links together each and every
function within the organization: marketing & customers, R&D,
engineering, production, IT systems, intellectual property,
quality, operations and, of course, leadership. This session is
designed for working executives and managers who need the tools
to advance NPD to the highest level of excellence.
This session will focus on the
critical elements of process and metrics. On the process side,
Phil will outline the components of the NPD process: what they
are and how they fit together:
- Product Case Justification
- Concept Feasibility
- Product Development
- Pilot and Production Start-up
This discussion then leads into
the topic of process measurement. Benchmarks and metrics are key
to understanding and improving the process. Several specific
measures are defined and described that will enable process
managers to improve their system, in the manner of kaizen. |
