Conference Faculty
Greg M. Ajamian
Senior Project Manager,
DuPont Consulting Solutions
[Presentation
Abstract]
Greg Ajamian is a Senior
Consultant with DuPont Consulting Solutions. He concentrates
on innovation processes including concept generation,
technology and product development, product launch, and
commercialization.
He began his career with DuPont 27 years ago as a
Physicist on a product development team for new intensifying
screens in Medical X-ray R&D. Greg was responsible for image
quality analysis and test procedures. Moving into Marketing
Technical Service, he continued his product development work
in addition to designing training seminars and providing
customer and sales support; trouble shooting across the
entire US and Canada. First with Computer Output Microfilm
for banks and insurance companies, and later with
engineering reproduction films, his work could take him, in
a matter of weeks, from the Orinoco River in Venezuela to
the Canadian Rockies. Since the films were used by
automotive, aerospace, architectural, printed circuit, and
oil exploration firms, he had to adapt products and
techniques for everything from linen drawings of the 1800's
to the latest CAD drawings for jumbo jets; from satellite
images and fine line circuit boards to USGS topographic
maps.
As project leader for a new product development in
electronic imaging, his team produced the fastest,
wide-format, thermal printer of its time; capable of
printing 36-inch wide lines of data at over 800 lines per
second. His next team launched their product, after only 18
months in development, at two different trade shows on the
same day, 400 miles apart. Over the next year it generated
over a million dollars in revenue.
His personal experience was of great value in upgrading
and improving DuPont's corporate best-practice for new
product development, and in developing a similar process for
new technology development. He then led the development of a
new process for business growth to generate, capture, and
act upon new ideas in a timely manner.
Greg has been with DuPont's consulting group for ten
years, and is now a senior consultant with primary
responsibility for corporate-wide support of business
processes for product development, technology management,
and innovation. In that time, he has worked with over 40
businesses within DuPont and two other corporations. In just
one year, his projects included
eleven different business units with people on five
continents.
The Product Development Management Association (PDMA) has
certified him as a "Master Professional". He co-chairs the
Front End of Innovation subcommittee of the Industrial
Research Institute (IRI). As a result, he co-authored an
article in Research-Technology Management on the New Concept
Development Model that they created.
Carol Beamer
R&D Program Manager,
Hewlett-Packard
[Presentation
Abstract]
Carol Beamer is
an R&D Program Manager at Hewlett-Packard in Corvallis,
Oregon. Carol is currently responsible for leading the
Time-to-Market initiative within Imaging and Printing
Technology Platforms (ITP) at HP. Prior to this role, Carol
led the development and introduction program for the
Business Inkjet 2200/2250 printheads. She has been with HP
for 18 years, and she has been intimately involved in eight
product development introductions within the rapidly growing
and changing world of Inkjet printing. Carol has held
engineering and management positions in both Manufacturing
development and R&D during that period.
Carol received
her B.Sc. in Industrial Engineering from California
Polytechnic State University in San Luis Obispo,
California.
Shirley R. Blanch
Executive Consultant
& Change Specialist, Ethicon, Inc.
[Presentation
Abstract]
Shirley is a
resident change management expert for Ethicon, a Johnson &
Johnson company. She is currently an Executive Consultant
for the Management Board. She has been given the assignment
to develop, deploy, and institutionalize the Portfolio
Management System for the Franchise. She brings with her a
wealth of experience in managing major complex change.
She was
graduated Summa Cum Laude with a Bachelor of Science Degree
in Industrial Engineering from Geneva College in Beaver
Falls, Pennsylvania. She was hired into the Ethicon San
Angelo, Texas facility immediately after graduation. She
became a Business Unit Manager within two years and became
know as the "Process" expert. She led her Business Unit in
"Managing by Facts" and radically improved the processes.
Her success due
to her "Process" focus catapulted her to Ethicon Corporate
Headquarters where she was given the assignment to design,
deploy, and institutionalize a Supplier Quality System. She
became recognized as the Reengineering Expert during this
time.
She moved on to
establish the internal consulting department for the
company. She brought in a significant number of
methodologies and tools to use in order to improve the
Business Processes for the Franchise. The Business
Improvement Department became a core enabler for Ethicon.
She has worked
with several of the gurus known for improving Business
Processes and Systems e.g., Philip Crosby, Dr. Michael
Hammer. She represents Ethicon at the Phoenix Group headed
by Dr. Hammer. She also is a member of Board of Directors
for the Center of Enterprise Leadership managed by the
University of Boston.
She is a lead
auditor for ISO. She works closely with the Quality
Management Group for J&J and has been a Signature of Quality
examiner since J&J adopted this process.
Due to the
complexity and growth expectations of the Ethicon Business,
the Management Board decided last year to ask her to focus
solely on the Portfolio Approach. She has formed the
Technology and Portfolio Department and directs the work for
Pipeline Managers, a Process Manager, and a Systems Manager.
She has been
heard saying: "This assignment will be my legacy for
Ethicon." She believes in this process and will be tenacious
in managing the company through this change.
Robert
Cooper
Professor, McMaster
University
Co-author, Portfolio Management for New Products
[Presentation
Abstract]
Dr.
Robert G. Cooper is a world expert in the field of new
product management. He has been labelled "the quintessential
scholar" in the field of new products in the U.S.
publication, Journal of Product Innovation Management
and is a Crawford Fellow of the Product Development &
Management Association. He is Professor of Marketing and for
seven years was the Lawson Mardon Chaired Professor of
Industrial Marketing and Technology Management at Michael G.
DeGroote School of Business, McMaster University in Ontario,
Canada. He is also ISBM Distinguished Research Fellow at
Penn State University’s Smeal College of Business
Administration. Bob was formerly an Associate Dean of McGill
University’s Faculty of Management.
Bob is
the father and developer of the
Stage-GateTM process, now widely used by
leading firms around the world to drive new products to
market. He has helped dozens of leading corporations design
and implement his Stage-Gate new products process –
from consumer goods firms, such as Procter & Gamble, SC
Johnsons Wax, Hallmark Cards and Reckitt & Colman to
chemical companies including Rohm & Haas, DuPont, Arco
Chemical, Mobil Chemical, ICI and Hoechst; from financial
service firms such as VISA and Royal Bank of Canada to
higher technology companies such as GTE’s Network System
Division, Pfizer Medical Devices and British Nuclear Fuels
and even business service product companies, such as PECO,
NYNEX and VISA. Bob is also the developer of the NewProd
system for screening and diagnosing new product projects,
also used by a number of companies.
Dr.
Cooper is a thought-leader in the field of product
innovation management. He has published more than 75
articles in leading journals on new product management, and
many of these have been leading edge articles, having a
profound impact on product innovation practices in industry.
He is twice the winner of the prestigious Maurice Holland
Award from the IRI (Industrial Research Institute,
Washington), the only person to have ever won twice; and the
five times winner of the UK’s award for the best article in
the publication R&D Management. He is also the 1999
winner of the Lee Rivers Award from the Commercial
Development & Marketing Association (U.S.) for his
contribution to member companies via his Stage-Gate process.
His research is sponsored by companies such as Dow Chemical
and Exxon.
Bob has
also written six books on new product management, including
the popular, "Winning at New Products: Accelerating the
Process from Idea to Launch". With over 50,000 copies sold,
"Winning at New Products" has become the bible for
corporations wanting to overhaul the way they go about
conceiving, developing and launching new products. His most
recent books are "Portfolio Management for New Product
Development" which looks at the way leading companies go
about managing their portfolio of R&D and new product
investments (co-authored with Kleinschmidt and Edgett); and
"Product Leadership: Creating & Launching Superior New
Products", which is aimed at the leadership team of the
business.
Bob
holds Bachelors and Masters degrees in Chemical Engineering,
an MBA, and a PhD in Business.
William H. Fonvielle
Principal,
Performance Measurement Associates
[Workshop
Details]
Bill Fonvielle
is the founder and principal of Performance Measurement
Associates, a Massachusetts-based consulting and research
firm. He has brought his thirty plus years of experience in
marketing communications, customer research, organizational
innovation and change, and performance measurement to
benefit seminar and workshop participants around the globe.
Bill’s clients have included American Express of Canada,
AlliedSignal, Amway, Fireman’s Fund, Coldwell Banker
Residential Real Estate, Moore Corporation, GE Medical
Systems, and DuPont Mexico, among many others. He is the
originator of the Dynamic Scorecard concept and the author
of a business book and many articles. Bill’s MBA is from the
Yale School of Management.
Philip Francis
Managing Partner,
Mascon
[Workshop
Details]
Phil has 35 years experience
in engineering, R&D, consulting and academia – including
executive positions at Motorola, the Square D Company, AT&T,
and as a Professor/Chair at the Illinois Institute of
Technology. He is regarded as an authority on NPD processes,
manufacturing systems, R&D organizations, TQM processes and
the integration of these functions. He sits on advisory
boards of six universities and has served on senior advisory
boards of the National Institute of Standards and Technology
(NIST), the Army Science Board and the Air Force Science
Advisory Board. He currently is a Managing Partner at Mascon
(www.masconit.com), responsible for consulting services for
industrial and higher education organizations.
Bradford
L. Goldense
President, Goldense
Group Inc.
[Workshop
Details]
Brad Goldense, President
of GGI, has been assisting engineering and manufacturing
companies for the past twenty years in assessing,
developing, and implementing competitive business changes.
Mr. Goldense has consulted to over 75 Fortune 1000 companies
and has done work in well over 250 manufacturing plants. He
specializes in several areas including: strategic planning,
reengineering, product development, manufacturing
management, and engineering/manufacturing design/information
systems. For the past five years, Mr. Goldense has
concentrated his efforts in the concurrent engineering and
engineering automation areas to reduce cycle times product
development and manufacturing functions.
Mr. Goldense's clients
include companies that design and manufacture computers,
electronic instruments, diagnostic medical instruments and
devices, automated test equipment, aircraft, hi-fi
equipment, machined parts, fasteners, semiconductors,
computer hardware and software, materials, and textiles.
Mr. Goldense was
formerly with CSC/Index where he was involved with strategic
planning, business re-engineering, and technology strategy
development for Fortune 500 manufacturers in North America,
Europe, and the Middle East. He worked for Price Waterhouse
where he was involved in the specification and
implementation of many different types of application
software including order processing, MRP, DRP, and financial
systems. Mr. Goldense worked for Lester B. Knight &
Associates where he analyzed manufacturing productivity
improvement and cost reduction opportunities.
Mr. Goldense worked in
industry with Texas Instruments as a project manager and
lead engineer in the design and start-up of both automated
electronics and metals processing manufacturing plants.
During his tenure, Brad managed the design and construction
of a metals cleaning and processing plant through production
start-up. Mr. Goldense directed all aspects of this project
involving a $15 million budget, a full-function engineering
and equipment design team, and 250 full-time trade
professionals. Brad was also responsible for the design of
an automated electronic component manufacturing area
involving 500 direct labor personnel performing component
fabrication, assembly, and product testing for over 200
products. He had engineering responsibility for material
handling systems at TI's second largest plant site. Mr.
Goldense also worked for a number of years with a private
company that specialized in overhauling aging manufacturing
and commercial facilities.
Mr. Goldense is a member
of the faculty of The Gordon Institute of Tufts University
in Medford, Massachusetts and the University of Dayton, in
Dayton, Ohio. Mr. Goldense has a BS in Engineering from
Brown University where he concentrated in Civil and
Environmental Engineering, and an MBA from Cornell
University where he concentrated in Cost Accounting. He is
Certified in Production and Inventory Management [CPIM] by
APICS, is a Certified Manufacturing Engineer [CMfgE] by SME,
and is Certified in Data Processing [CDP] by the ICCP.
Brad is a past-chairman
of the Boston Chapter of the Computer and Automated Systems
Association of the Society of Manufacturing Engineers. He is
founder and president of the Boston Chapter of the Society
of Concurrent Engineering [SOCE]. He is also a member of
APICS, ASQC, IEEE, ACM, and ICCP.
Brad is an invited
moderator and speaker at key regional and national
conferences including Autofact, Electro, and the
International Conference on DFM. He has published over
twenty articles and technical papers on the topics of
Concurrent Engineering, Metrics, Design For Manufacturing,
Quality Function Deployment, and
Computer-Integrated-Manufacturing in notable journals such
as Design News, Manufacturing Breakthrough, and Industry. He
is a Contributing Editor to Design News and World Class
Design-To-Manufacture.
David Gray
Product Development &
Commercialization Director,
Halliburton Energy Services Group
[Presentation
Abstract]
David Gray has been with
Halliburton for 21 years working in Texas, the Middle East
and the Far East. He has been involved in the evaluation and
development of new technology within Halliburton for the
past ten years. Prior to that he was in the field service
organization in operations, sales and management positions.
In 1996 he received his MBA from the University of Texas
with an independent study on "Strategic Product
Development". For the past 4 years he has been leading the
implementation and continuous improvement efforts for
Halliburton's "New" New Product Development
process.
Wayne
Mackey
Principal, Product
Development Consulting, Inc.
[Breakfast
Session Abstract]
Wayne Mackey's expertise is
grounded in over twenty years of hands-on management of
large engineering, manufacturing, and procurement
organizations. His management consulting is focused on
product / service development, and he is especially
effective in metrics, supply chain management and business
strategy implementation.
Mr. Mackey has been a
Principal with Product Development Consulting, Inc. since
1997. Prior to joining PDC, he worked with GM Hughes
Electronics in El Segundo, California for 19 years. He is a
natural change agent and leader, having counseled Fortune
500 companies, major universities (Stanford, MIT) and
government agencies in product development, supply chain
management, and rapidly implementing enterprise-wide change.
Mr. Mackey also has worked as a senior scientist, material
operations manager, program manager, engineering manager,
and systems engineering manager.
Mr. Mackey has been a keynote
speaker on rapid organizational change and is a featured
speaker in the areas of performance improvement, metrics,
supply chain management, and product development. He has
hosted forums and been on expert panels for numerous
organizations. He has been an invited chairman for
conferences and is an industry advisor for The Management
Roundtable and the International Association of Product
Development.
Mr. Mackey earned a Bachelor
of Science in electrical engineering and economics from
Carnegie Mellon University in Pittsburgh, Pennsylvania and a
Master of Science in engineering, from Loyola Marymount
University in Los Angeles, California.
He is a senior IEEE member
and a member of the International Council on Systems
Engineering (INCOSE), the IEEE Engineering Management
Society, the IEEE Information Theory Society, the Society of
Concurrent Engineering (SOCE) and the Product Development
and Management Association (PDMA). In 1997, he was leader of
the Nationwide Metrics Task Force and has participated in
the following organizations: Stanford University's
Integrated Manufacturing Association / Global Supply Chain
Forum, the American Society of Quality (ASQ) and MIT's Lean
Aircraft Initiative.
Guy M. Merritt
Group Program
Manager, Tellabs
[Presentation
Abstract]
Guy Merritt is a Group
Program Manager working in the Broadband Media Group at
Tellabs in Bolingbrook, Illinois. He is currently manager of
the Office of Program Management and leads the efforts in
program and subcontract management along with managing the
Quality Assurance group within the division.
Previously at Tellabs, Guy
worked as a Staff Engineer for Software Quality Assurance
where he lead the development efforts to institute best
practices based on the Software Engineering Institute's
Capability Maturity Model and participated in CMM
assessments. He also specialized in managing process
improvements for causal analysis, project management and
creating and instituting product development methodologies.
Prior to joining Tellabs, Guy
spent eight years in the US Air Force as an in-flight
crewmember working on the Airborne Command Post for the
National Command Authorities. In this position, Guy had the
unique opportunity to perform in-flight communications
diagnostics and verification/validation activities for the
telecommunication equipment that was targeted to be deployed
on the aircraft. In addition, he was the manager of the
Combat Crew Training School for In-flight Technicians while
stationed at Ellsworth AFB, South Dakota.
Guy is a Certified Quality
Analyst and has received an AAS in Avionics Technology from
the Community College of the Air Force and a BS in Computer
Science from Herzing College.
Dr.
Francis Narin
President, CHI
Research
[Presentation
Abstract]
Dr. Narin, president of
CHI Research, Inc. in Haddon Heights, New Jersey, is an
internationally recognized authority on science and
technology indicators, and bibliometrics. He has published
more than 125 research papers and reports. His work on
Japanese technological strength received wide coverage in
the New York Times, ("A Novel Technique Shows
Japanese Outpace Americans in Innovation," front page, March
7, 1988, and "In the Realm of Technology, Japan Looms Ever
Larger", Science Times Section, May 28, 1991), and
Business Week
(Patent Scoreboards August 3, 1992 and August 9, 1993), and
in other international media. A New York Times
story "Study Finds Public Science is Pillar of Industry" May
13, 1997, based on his work, showed that U.S. private
industry patents rely on public science for 75 percent of
their science base.
His personal area of
research centers around the application of citation analysis
to the measurement of corporate and national
competitiveness. CHI’s citation techniques allow a company
or institution to be compared with its competitors in terms
of such indicators as (1) technological strength, (2) the
quality and impact of its R&D, (3) leading edge position,
(4) productivity of key personnel, and (4) Investment
Potential.
CHI’s Tech-Lineâ
database (www.chiresearch.com)
provides these indicators for 1400 companies across 30
technologies and 10 years, and has shown that companies with
strong technology indicators do better in stock performance
for a number of years into the future. See "Science &
Technology as Predictors of Stock Performance," Financial
Analysts Journal, 55, 3, 20-32, May/June 1999.
In 1988 Dr. Narin was
awarded the Derek De Solla Price medal, given by the
editorial and advisory board of Scientometrics,
for his outstanding contributions to quantitative studies of
science.
He is co-inventor with
Anthony Breitzman of U.S. Patent No. 6175824 "Method
and Apparatus for Choosing a Stock Portfolio, Based on
Patent Indicators," issued 16 January
2001.
Glenn
Pearson
Manager of Quality
and Process Improvement
Fedex
[Presentation
Abstract]
Glenn Pearson, Manager
of Quality & Process Improvement for Federal Express
Corporation, is responsible for quality systems and the
implementation of quality and process improvement
initiatives. Glenn also leads FedEx’s ISO 9000 worldwide
registration efforts as well and the Malcolm Baldrige
National Quality Award process.
Glenn joined FedEx in 1984 and has held
management positions in Corporate and EDP Audit as well as
Worldwide Operations Audit. Prior to joining FedEx, he was
as auditor with Leaseway Transportation and KPMG Peat
Marwick.
Glenn received FedEx’s Five Star Award; the
highest award bestowed on individual employees to reward
them for outstanding performance that has materially helped
the corporation, enhanced service, profitability and the
spirit of team work
A native of Pennsylvania, Glenn holds a
Business Administration Degree from Youngstown State
University in Youngstown, OH. He is a Certified Public
Accountant and a member of the American Society for
Quality.
Anthony Reese
Director of
Engineering Planning, Harley-Davidson
[Presentation
Abstract]
Anthony Reese is the Director
of Engineering Planning at Harley-Davidson Motor Company.
Mr. Reese is leading the activities to plan for and balance
the new product development requirements with available
engineering resources at Harley-Davidson. Anthony came from
BMW to join Harley-Davidson in 1995. He led manufacturing
operations at the York, PA final assembly plant and
developed resource management information systems prior to
his current role in Milwaukee, WI.
Don
Reinertsen
Reinertsen &
Associates
[Presentation
Abstract]
Don Reinertsen is President of
Reinertsen & Associates, a consulting firm specializing in
the management of the product development process. Before
starting his own firm, he had extensive consulting
experience at McKinsey & Co. an international management
consulting firm, and operating experience as Senior Vice
President of Operations at Zimmerman Holdings, a private
diversified manufacturing company.
His contributions in the
field of product development have been recognized
internationally. In 1983, while a consultant at McKinsey &
Co., he wrote a landmark article in Electronic Business
magazine which first quantified the value of development
speed. This article has been cited as the McKinsey study
that indicated "six months delay can be worth 33 percent of
life cycle profits".
In the past fifteen
years, he has gone considerably beyond this early work. He
has worked with companies ranging from Fortune 500 Baldrige
Award winners to small venture capital backed start-ups. He
has developed a number of innovative analytical techniques
for assessing the product development process, and changing
it.
Don holds a B.S. from
Cornell University in Electrical Engineering, and an M.B.A.
with distinction from Harvard Business School. He is a
member of the IEEE, SME, and ASQC. Don is author of
"Managing the Design Factory: A Product Developer’s
Toolkit," and co-author of the best-selling book
"Developing Products in Half the Time". He writes and
speaks frequently on techniques for shortening development
cycles, and teaches a popular course at California Institute
of Technology on Streamlining the Product Development
Process.
Paul
C. Wiers
Director of Product
Office, Harley-Davidson
[Presentation
Abstract]
Paul Wiers is the Director of
the Product Development Office at Harley-Davidson Motor
Company. Mr. Wiers is currently responsible for the
enterprise-wide product development strategy and associated
implementation methodologies. Coming out of the heavy
equipment industry, Paul joined Harley-Davidson motorcycle
engineering in Milwaukee in 1989. Throughout his career,
Paul has been directly involved in cross-functional product
development and the improvement of related processes and
procedures. |