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About
the Program Leaders
The program will be led and
facilitated by Dr. Noriaki Kano and Dr. Roger Vardan.
Dr. Kano has been recognized for his groundbreaking methodology with
the Deming Prize, the highest honor of its kind in Japan. For the
past 20 years, Dr. Kano and his associate, Dr. Roger Vardan have
taught and successfully applied this methodology for product and
service innovation at leading companies around the world, including
(but not limited to) Konica-Minolta, Komatsu, P&G, Honda,
Matsushita, General Motors, H-P, Plug Power, Nokia, Hill-Rom, 3M,
Toyota,
Tata Steel and Siam Cement.
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Dr. Noriaki Kano
Chairman
Kano Quality Research Institute
Tokyo, Japan |
Dr.
Noriaki Kano is a world-renowned pioneer in Total Quality
Management and customer satisfaction. He has been
a Professor in the Department of Management Science at Tokyo
University of Science. In 1997, Dr. Kano was awarded the Deming
Prize for individuals, the highest honor of its kind in Japan for
his ground-breaking theory on “Attractive Quality” and his
contributions to Quality Circles. He has won numerous other awards
such as Lancaster Medal from the American Society of Quality and the
Nikkei Quality Control Literature Prize on multiple occasions. He
currently serves as the Chairman of the prestigious Deming
Applications Prize Committee and as Board Director of the Japanese
Union of Scientists and Engineers (JUSE). Earlier he had also served
as the President of the famous Japanese Society for Quality Control
(JSQC)... Dr. Kano is the founding chairman of the Asian Network for
Quality (ANQ) and a member of the International Standards
Organization (ISO) He was a consultant to United Nations Industrial
Development Organization. Dr. Kano had been a visiting faculty at
leading universities throughout the world. He consults with many
international companies in Japan, rest of Asia, and the US.
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Dr.
Roger
Vardan
Managing Director
Strata-gems
& Executive in Residence
Johnson School of Management
Cornell University |
Dr. Roger
Vardan is the Managing Director of Strata-gems, an
international management consultancy, which provides strategy
consulting to leading companies around the world. He also serves as
an Executive in Residence at the Johnson School of Management at
Cornell University and is affiliated with its
Center for Sustainable Global Enterprise. Previously, he
directed global strategy for the Powertrain Group at General Motors,
where he led strategy development in such diverse areas as value
chain design, global business alliances, new product development and
marketing. Dr. Vardan has been an active member of the
Sustainability Consortium, consisting of progressive multinational
companies collectively striving toward sustainability, and consults
with the consortium’s member companies. He also serves as a
consultant to premier business organizations in India and Japan.
Over the years Dr. Vardan has been collaborating with world-renowned
strategic thinkers, including Dr. Noriaki Kano of Japan
and Dr. Peter Senge of MIT. He is a frequent speaker at many
international conferences and leading academic institutions. |
